State Farm® Insurance Agent Lori Pons

"Please respect my wishes on my property. I have this sign so I’m not bothered at my own domicile. I don’t want to be bothered at my house please and thank you"

"Excellent customer service and communication in obtaining homeowners insurance and auto insurance policies."

"Been with Statefarm for years , great service from my agent!"

"Lori is awesome but her employee, Shari is responsible for taking an awful day and turning it into a great day for me! She has a huge knowledge base and took care of my concerns quickly and efficiently (even though it was her lunch hour!). I am very grateful!"

"Gina is awesome! I can call or email her anytime and she always gets back to me with a cheerful tone! She’s a dependable lady ❤️"

"I called in to get insurance and Lori is the best and helped me out until the very end. I would highly recommend. Thanks again Lori."

"Sandy. helped me find the best insurance policy She took a lot of time determining which polisy was the best for my needs. All the staff are very kind and helpful. We have done business with State Farm for many years and have always been satisfied."

"Extremely helpful. Very smooth process. Excellent customer service"

"I have enjoyed doing business with Lori Pons State Farm Insurance. My latest call with Shari was cheerfully handled. It involved a lot of computer work on some changes to two of my policies. Shari worked through all of the changes, and I received quick feedback from the financial institution involved confirming everything was done correctly. It’s always a pleasure to have things handled properly in a professional and friendly manner. I recommend the whole staff highly."

"I went into this State Farm office to move my insurance policy from Texas. Sandy was very helpful and made it a smooth easy process for me. I would recommend them to anyone moving to the area."

"Was unsatisfied with all virtual insurance that didn't meet my needs and was such a hassle. It was so nice to have a State Farm office I could drive to and speak to a local specialist. Took care of all my requests even as a walk in and made significant efforts to ease the process. I am cancelling my USAA and switching to State Farm."

"I couldn’t be happier with my insurance company. They are extremely professional, responsive, and easy to work with. Anytime I’ve had questions or needed assistance, they handled everything quickly and clearly. The customer service is top-notch, and they truly make you feel valued as a customer. I highly recommend them to anyone looking for reliable and stress-free insurance coverage."

"I have used the Lori Pons agency for my auto insurance for many years. I am very well pleased with the insurance prices along with the quality of service/ attention that I have received from the Lori Pons agency. Shari and Sandy have assisted me with my insurance problems and needs over the years and they are awesome!!!! I will always recommend the Lori Pons agency to anybody needing insurance of any type and to ask for Shari or Sandy for outstanding customer service. THANK YOU Shari,Sandy, Lori Pons, and the other members of the Lori Pons agency for your service and attention. I plan on being an insurance customer of yours for a long time."

"I liked these people during the 5 years I was with them. However they didn't tell me before I went to the dealership to purchase another vehicle, that they was terminating me . All this information came after I purchased another vehicle, so that ment I was going to pay way higher premium. If they would have told me this while we talked at the dealership, I could have bought a vehicle out right with the equity monies I had,then I wouldn't have needed nothing but pip I don't guess there's nothing I can do about it now.Have a good day"

"Shari is the best. This Local agency goes beyond the basic needs of their customers and they build great relationships!! Thank you for an amazing job!!"

"Great group to work with. The prices are competitive and they met all my coverage needs. I like the multi vehicle discount!"

"Great Service Great price. Thanks Sharron"

"Goes above and beyond to make sure I get what I need. Awesome, Awesome, Awesome."

"Friendly, reliable, and professional!"

"So refreshing to receive excellent customer service. Sandy was very patient with helping me switch from my prior insurance and is helping me to possibly secure another policy with State Farm soon."

"Shari went above and beyond to help with my insurance needs through State Farm."

"We have appreciated the people at the Panama City State Farm office more than we can say. They were there to help us after we went through Hurricane Michael and lost everything including our cars and house. They were one step ahead of us in getting a rental car, and helping us begin the recovery process. When our van was hit and totally destroyed they were there to help in every way. Their kindness and compassion and efficiency have been greatly appreciated. We have had other insurance companies try to get us to change, but we could never find another company with people who truly care as much as Sandy and Sharri at Lori Pons Insurance Agency."

"Shari was so helpful and considerate. Everyone there is so helpful. I highly recommend them."

"Some of the friendliest staff I have ever had the experience of dealing with. We love our branch at the Lori Pons office."

"I had a wonderful experience in finding a much better rate for my full coverage personal and commercial vehicle insurance. Shari was awesome, knowledgable, and really patient with me. Shari also discussed a Term Life Insurance policy, which fit into my budget really well. With her expertise I was able to get all 3 types insurances for $20 less than my old policy, which was only full coverage personal vehicle insurance. Shari was also able to answer all of my Term Life Insurance policy questions in depth and quickly, I didn't have to wait for a call back, hours later. If you are looking for new insurance, I highly recommend talking to Shari!!"