State Farm® Insurance Agent Lori Pons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard VonGunten
August 6, 2026
"Very thorough overview and adjustment of my policies. Thank you so much!"
"Thanks so much for the great review, Richard! We’re thrilled to hear you had such a positive experience with our insurance team here in Panama City. "
Mike Wilson
August 5, 2026
"Friendly. Professional. Worked hard to earn the business."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
donna mullins
August 4, 2026
"Sandy is always willing to help! So friendly!"
"Thank you for the 5-star review of Lori Pons’s team - we really appreciate your kind words! "
June Mroz
July 30, 2026
"Sharing was wondering setting up my life insurance. She was so helpful walking me through the process!"
"June, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Sammie Sinnett
July 25, 2026
"Shari is a real one, she will do everything she can to help you and get you fixed up. She provided patience and peace for me today and I couldn’t be more grateful"
"Thanks so much for the amazing review, Sammie! We really appreciate your support here in Panama City. Just reach out anytime if you need us - we’re here for you. "
Carol Manning
July 24, 2026
"Sherry (hope I spelled your name correctly!) sent a lot of time - three days of phone calls with an outside company to resolve an issue for me. She was very kind and persevered to reach the desired resolution. Many tnanks again!"
"Thank you so much for the 5 stars, Carol! We truly appreciate your feedback and are always happy to help whenever you need us. "
Loubens Octave
July 23, 2026
"They offer great customer service"
"Thank you so much for the 5 stars, Loubens! We truly appreciate your feedback and are always happy to help whenever you need us. "
Phyllis Stephens Hand
July 11, 2026
"Very informative"
"Thank you for your kind review of State Farm Agent Lori Pons’ Team. We appreciate it!"
Michelle Johnson
July 8, 2026
"I had an outstanding experience with Sherry at State Farm, working with Lori Pons’ office. The customer service I received was exceptional—the best I’ve experienced in years. Sherry was knowledgeable, efficient, personable, and got straight to the point while making me feel valued as a customer. I truly appreciated her professionalism and willingness to help. I highly recommend Lori Pons’ State Farm office to anyone looking for outstanding service."
"Wow, thank you for the amazing 5-star review, Michelle! It means a lot to us here in Panama City to know that you had such a wonderful experience with us here on State Farm Agent Lori Pons’s Team."
Julie Smith
June 23, 2026
"Recently moved to Florida and had the pleasure of speaking with Shari at State Farm. She took so much time to speak with me. So professional, kind and patient as she talked through the best coverage!"
"Thank you for the amazing review, Julie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Devin Payne
June 19, 2026
"Hands down the best insurance rates and the best costumer service around. Miss sandy always makes things easier and takes a load of stress off my shoulders everytime I call about adding or changing policies"
"Thank you for the fantastic review, Devin! We are always here to help with your insurance needs here in Panama City . "
Dianna Good
June 17, 2026
"Very personable and quickly completed changes I needed. Wonderful people."
"Thank you for the amazing review, Dianna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
D Hoffman
June 4, 2026
"The team at this office is great. They helped navigate setting up home insurance, made suggestions based on my history, and helped balance all of my billing. I appreciated their advice and feedback throughout the process."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Pons’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
JUDY REECE
June 4, 2026
"I called and spoke with Shari at State Farm. My auto insurance had gone up substantially. She gave me a quote for the same insurance I had with the other company. It was much cheaper. I changed insurance over the phone. She also quoted me renters insurance. I now have that with State Farm also. She was very nice & explained everything throughly. I am very happy I called them."
"We really appreciate your 5-star review Ms. Judy, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Sarah G
May 29, 2026
"Such great service and friendly staff- super helpful- always worked to confirm they are looking for, not only the best quote, but the best service and provider for you- so happy I was able to reach out to State Farm first!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Pons’s Team here in Panama City . "
Moe Junior
May 27, 2026
"I
've had excellent service from Lori Pon - State Farm."
"Thank you for your kind review of State Farm Agent Lori Pons’s Team. We appreciate it!"
Kayla Cook
May 27, 2026
"Sandy is always extremely helpful! We have our home, auto and rv insurance through State Farm. Unfortunately, we have had to File claims for both our house and our RV, but State Farm Has been extremely easy to work with and have paid our claims quickly."
"Thank you so much for the 5-stars, Kayla! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lori Pons’s Team anytime."
Anthony Simler
May 27, 2026
"I've been with this agency for about 40- yrs. Whether it was Life insurance, Whole Life, Home or Auto, they've always come through. More importantly, I trust them to be up front and honest with me."
"Thank you for the amazing review, Anthony! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Richie Ward
May 22, 2026
"Great people to work with, won’t find a nicer or more responsive team"
"Thank you for your kind review of State Farm Agent Lori Pons’s Team, Richie. We appreciate it!"
Matthew Bays
May 14, 2026
"The staff at this agency are extremely helpful and responsive! They helped us with some fairly complicated insurance issues including new construction / builders risk insurance, and some issues that came up with being a large acreage property. All throughout the staff were super helpful."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Panama City to know that you had such a wonderful experience with us here on State Farm Agent Lori Pons’s Team."
tyler freeman
May 9, 2026
"Absolutely as Friendly as could be! I couldn't ask for better assistance! Thanks so much!"
"Thank you for the amazing review, Tyler! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Matthew Green
April 30, 2026
"Friendly and knowledgeable staff that always try’s to get you the best deals. Highly recommend them. They do life insurance and other policies besides home and auto so make sure you ask about that as well! Ask for sandy she’s amazing!"
"Thank you so much for the kind words Matthew! We appreciate you & I agree with you, Sandy is amazing!"
Ila Kelley
April 30, 2026
"Very professional and helpful. I highly recommend Lori Pons State Farm Insurance Agent. Thank you Lori Pons and Sandy Beaty"
"Thanks for the review and kind words Ila! We are so glad you are our client!"
Kevin Van Der Schaaf
April 30, 2026
"I found Lori Pons State farm Insurance office to be one of the best.They are professional and hard working.Thank you ladies.."
"We’re thankful for your feedback, Kevin! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tiffany Lemus
April 29, 2026
"Very helpful staff and affordable prices"
"Tiffany, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Thank you!"