State Farm® Insurance Agent Lori Pons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara Jones
August 6, 2025
5
out of
5
rating by Sara Jones
"Very helpful people! I did not have to do a thing. Sandi did everything. It was a great experience. Lori was there as well.That is why I stay with State Farm."
We responded:
"Thank you for reviewing our State Farm office, Mrs. Jones! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We enjoyed your visit in the office & sincerely appreciate your business!"
Clarence Davis
August 5, 2025
5
out of
5
rating by Clarence Davis
"I was with State Farm changed for a while but came back for the great personal service that Sandy gave me , helping me get the best insurance package for my car . 5 stars to you Sandy thank you for being so helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Halle Weston
July 18, 2025
5
out of
5
rating by Halle Weston
"Sandy is the best! The team at Lori Pons State Farm is friendly and efficient!"
We responded:
"Thank you, Halle, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Beyond Vagabond
July 16, 2025
5
out of
5
rating by Beyond Vagabond
"The Lori Pons State Farm office is THE BEST. VERY KIND, PROFESSIONAL AND PATIENT with my insurance problem and thoroughly helped me find a resolution. GO SEE THEM! Ms. Sandy is the best!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Marcia Johnson
June 10, 2025
5
out of
5
rating by Marcia Johnson
"Shari has been greatly kind and helpful, been with the Lori pons office for years. Marcia Johnson"
We responded:
"Thank you for the nice review Marcia! We appreciate you!"
Paul Atwell
June 3, 2025
5
out of
5
rating by Paul Atwell
"Lori Pons State Farm are the best when it comes to customer service and answering any questions that you might have on your policy and when you really need them they were there after Hurricane Micheal ."
We responded:
"We’re honored by your positive feedback, Paul! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Latonya Thomas
May 30, 2025
5
out of
5
rating by Latonya Thomas
"Lori Pons and the staff , especially Sandy, Shari has always been so wonderful and very quick to respond. I have been with State Farm for many years and have no complaints or issues.If you are looking for insurance at a great price and friendly staff ,give them a call."
We responded:
"We appreciate your review, Latonya! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Garry Smith
May 23, 2025
5
out of
5
rating by Garry Smith
"I have been dealing with this same office for 30yrs + and have always had good service and experience. Everyone is knowledgeable and helpful. I should have stopped at saying I’ve been with them for over 30yrs that says it all. My daughter and now my oldest grandson is a customer."
We responded:
"We’re honored by your positive feedback, Garry! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kristen Williams
May 20, 2025
5
out of
5
rating by Kristen Williams
"I always have a pleasant conversation with the agent and my questions are answered immediately and help is given. I much appreciate their willingness to help with any questions or issues with a smile in their voice."
We responded:
"We appreciate your review, Kristen! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
sean wood
May 20, 2025
5
out of
5
rating by sean wood
"We switched 2 1/2 years ago and absolutely cannot be happier. They genuinely care. Customer service is always amazing and extremely professional. We absolutely save a lot of money and still maintain excellent coverage. And if you’re reading this, do not hesitate to call them, get an estimate and switch. You will not Regret it"
We responded:
"Thank you for reviewing our State Farm office, Sean! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Donna Garza
May 16, 2025
5
out of
5
rating by Donna Garza
"I have been with Lori Pons State Farm since the beginning and will never leave. Ms. Shari is always professional but yet personal. She knows how to keep that balance and I love it. To me with her staff Ms. Lori can’t go wrong."
We responded:
"We’re thankful for your feedback, Donna! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
W.S. Williams
May 16, 2025
5
out of
5
rating by W.S. Williams
"Sandy was very knowledgeable and very helpful. Getting great coverage was an easy transaction! Would strongly recommend!"
We responded:
"We appreciate your review, Bill! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tia Black
May 16, 2025
5
out of
5
rating by Tia Black
"Sandy is a pleasure to work with, very reasonable and always helpful."
We responded:
"We’re honored by your positive feedback, Tia! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Isabell King
May 15, 2025
5
out of
5
rating by Isabell King
"Wow were do I begin I Switched to state farm 4 years ago and let me tell you these ladies are Awesome.Lori could not have hired a beautiful Set of ladies I Love Sandy and Sheri they are Very Kind and thoughtful and Generous they have the best Personality we are like family sharing baby Pictures and just loving each other You can't get that Everywhere Lori These ladies should be Commented I Love them Both way too Go State farm I would change a thing Mrs King 👑💕💕💕💕"
We responded:
"We appreciate your review, Isabell! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tammie
May 2, 2025
5
out of
5
rating by Tammie
"If you need a good agent Shari is the best!! She has really helped me save money over the years and has provided excellent customer service and policies."
We responded:
"We appreciate your review, Tammi! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brian Kagan
May 2, 2025
5
out of
5
rating by Brian Kagan
"Lori and Sandy are fantastic. Always call us back quickly, work to get us the best rates. We have every policy with them and can’t imagine finding a better team to insure us!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
E Mathis
April 29, 2025
5
out of
5
rating by E Mathis
"Shari and Lori have been a great source of information and help. We've been with them for going on 7 years now and I have never been happier with a Statefarm agent and I recommend them to anyone who is looking."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Stormie Jinright-Smith
April 25, 2025
5
out of
5
rating by Stormie Jinright-Smith
"Great place! Always available to help. Love miss Shari. Highly recommend."
We responded:
"We appreciate your review, Stormie! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Jeanne Hobbs
April 24, 2025
5
out of
5
rating by Jeanne Hobbs
"I have been with State Farm for many years. Lori Pons State Farm insurance has always been there for me. Any issues comes up they fix right away. Gives a whole new meaning to “Like a good neighbor, State Farm is there!”"
We responded:
"We’re honored by your positive feedback Jeanne! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Uthgar Manslayer
April 23, 2025
5
out of
5
rating by Uthgar Manslayer
"Shari was such a wonderful help! She made everything very easy to understand got us the best deals as well! She was just a delight."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Larry Johnson
April 23, 2025
5
out of
5
rating by Larry Johnson
"Lori & Sandi are the best - they have had our insurance for 10 yr plus and would not even consider changing"
We responded:
"We’re honored by your positive feedback Larry! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Wendi Keglor
April 18, 2025
5
out of
5
rating by Wendi Keglor
"Shari, Sandy and Lori are AMAZING to work with! I pay a very reasonable rate, you should too! Call them and get a quote. Much cheaper than Geico/General. Been there, tried that. Saved more staying with State Farm!"
We responded:
"Thank you, Wendi, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Sam Phillips
April 4, 2025
5
out of
5
rating by Sam Phillips
"Been a customer since the early 80 ‘s always been there for me!"
We responded:
"Thank you for your 5-star review Sam! My State Farm team and I are happy to be your good neighbor!"
Mark Barber
March 31, 2025
5
out of
5
rating by Mark Barber
"Thankyou Lori pons for our insurance needs !You have a great establishment, with professional experience knowledge!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Adam Hogberg
March 26, 2025
5
out of
5
rating by Adam Hogberg
"Very helpful staff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"