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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of George Hust

George Hust

January 8, 2025

5  out of  5
rating by George Hust
"Great service and very helpful. Shari went above and beyond and was very patient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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K G

January 5, 2025

5  out of  5
rating by K G
"Sandy helped me out on 1/3/25. She provided quick, friendly service! I just walked in without an appointment and I walked out with a new auto insurance carrier! I got a great rate too!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Clinton Williams

Clinton Williams

January 3, 2025

5  out of  5
rating by Clinton Williams
"Great experience, customer service, and knowledge. Discounts, and pricing that stands out from other competitors. Shari is fantastic!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Staci Cook

December 27, 2024

5  out of  5
rating by Staci Cook
"Agent & staff are always helpful and positive. They are amazing to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Marie Cowan

Marie Cowan

December 22, 2024

5  out of  5
rating by Marie Cowan
"Lori Pons Agency is always very professional and always willing to help. Sandy is amazing. Been with them for years."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patricia Massari

December 21, 2024

5  out of  5
rating by Patricia Massari
"From the time I called for a quote to the ease and smoothness of my experience when I made a claim, Lori and her crew and State Farm made me feel important as a customer and it was easy to navigate all I needed to do. The calls every so often from Lori's office thanking me for my business and super prompt replies if I had a question were so appreciated. Can't recommend Lori and this office enough."
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
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james dixon

December 20, 2024

5  out of  5
rating by james dixon
"Excellent and friendly customer service with great reliability and quality of coverage"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mary Herington

Mary Herington

November 25, 2024

5  out of  5
rating by Mary Herington
"Sandy got things straighten out with the motor vehicle authority after I move to Florida. She goes above and beyond to please customers!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrew Cordell

September 18, 2024

5  out of  5
rating by Andrew Cordell
"Get what I need every time! Shari is the best so helpful"
We responded:
"Thanks for the review Andrew! We are so happy to help you, and yes, Shari is the best!"
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Marcia Johnson

September 18, 2024

5  out of  5
rating by Marcia Johnson
"Nothing but kind and helpful thanks Shari..."
We responded:
"Thank you for the nice review Marcia! We appreciate you!"
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Marcus King

September 11, 2024

5  out of  5
rating by Marcus King
"Shari was very nice & helpful. Explained any questions in full detail."
We responded:
"So glad that Shari was able to help you Marcus. Yes, she is nice & we are thankful for your business!"
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Cathy Landel

September 6, 2024

5  out of  5
rating by Cathy Landel
"Sherri was so wonderful! I moved from michigan, and she helped me settle in nicely, she was so helpful in helping me transfer policies! I would highly recommend this agent, they were very professional and got me what I needed! Thank you so much for all your help!"
We responded:
"Thanks for the nice review Cathy! So glad we were able to help you & that you chose us for your agency. We look forward to working with you for a long time!"
Profile photo of Tracy Martin

Tracy Martin

September 5, 2024

5  out of  5
rating by Tracy Martin
"We have done business with State Farm since my childhood. At first it was Tom Beatty's office, then it became Lori Pons. Not once has the service changed!. Rather it was insuring a home or a vehicle, the process has always been extremely easy. Love doing business with State Farm and our contact, Sherry!"
We responded:
"We appreciate you Tracy and are so glad that we have been able to make things easy for you. Life is hard enough! We are so glad to have you as a client!"
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Antonio Campbell

August 29, 2024

5  out of  5
rating by Antonio Campbell
"Friendly, Professional and Knowledgeable. Always willing to help and answer any questions."
We responded:
"Thanks for the review Antonio, we are always here for you. We appreciate you and your business!"
Profile photo of Karen Aguirre

Karen Aguirre

August 28, 2024

5  out of  5
rating by Karen Aguirre
"We have been customers of State Farm for many years(over 30) and in particular SANDY has been our agent, we absolutely love them! Very professional and friendly, they treat you like family. We currently have all of our vehicles and homeowners with them and are more than extremely satisfied!"
We responded:
"Awww, thank you Karen! We love our clients and are so glad that you feel like part of our family, because you ARE. We will always try to do our best for you & every one of our clients. We appreciate you!"
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Jacqueline Dorman

August 20, 2024

5  out of  5
rating by Jacqueline Dorman
"We love this office and all the staff. Sandy has been my person for years and she is always so helpful giving us information that will save us money. Thank you for all the service over the last 30+years"
We responded:
"Thanks for the review Jacqueline! We love you and helping you maximize your insurance dollars. :-)"
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nora janowski

August 16, 2024

5  out of  5
rating by nora janowski
"This is a great insurance office. The staff is amazing. They are very knowledgeable and helpful in all your needs. Have been with them for over 10 years. Sandy is awesome and has helped me in many different ways."
We responded:
"Thanks for the nice review Nora! We are so glad we have helped you and been an asset to you. Also glad that you have such a great working relationship with Sandy--that is awesome! :-) "
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Ila Kelley

August 13, 2024

5  out of  5
rating by Ila Kelley
"Very personal and helpful. I highly recommend Lori Pons State Farm Insurance Agent. Thank you Lori Pons and Sandy Beaty"
We responded:
"Thanks for the review and kind words Ila! We are so glad you are our client!"
Profile photo of Matthew Green

Matthew Green

August 13, 2024

5  out of  5
rating by Matthew Green
"Friendly and knowledgeable staff that always try’s to get you the best deals. Highly recommend them. They do life insurance and other policies besides home and auto so make sure you ask about that as well! Ask for sandy she’s amazing!"
We responded:
"Thank you so much for the kind words Matthew! We appreciate you & I agree with you, Sandy is amazing!"
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Glenn Lassiter

August 8, 2024

5  out of  5
rating by Glenn Lassiter
"Like the commercial says, like a good neighbor State Farm is there. I have been with State Farm for 48 years, and about 14 yesrs with Lori Pons as the agent, and Sandy Beaty as my representative for 30 plus years. Great office and staff."
We responded:
"Thanks for the review Glenn! We are very blessed to have great clients like you!"
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Edwin Alsdorf

August 7, 2024

5  out of  5
rating by Edwin Alsdorf
"Most amazing people Great customer service And willing to help anybody !"
We responded:
"Thanks for the wonderful review Edwin! We appreciate you & love helping people just like you."
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Walter Willey

February 25, 2024

5  out of  5
rating by Walter Willey
"Been with State Farm- Lori Pons for ever... "Their Great""
We responded:
"Thanks for the nice review Walter! We appreciate you & your business!"
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Andres Lavin

January 17, 2024

5  out of  5
rating by Andres Lavin
"Even though I've never stepped foot in her office, Lori and her team always makes me feel like an important customer. All communication is done via phone call or email and I rarely get my inquiry attended next business day."
We responded:
"Thanks so much for the nice review Andres! We are so humbled by your words and grateful for your business."
Profile photo of Renee Corley

Renee Corley

July 31, 2023

5  out of  5
rating by Renee Corley
"I've been with this State Farm Office before Lori took it over. I've been with them numerous decades. I've known Sandy since I started with SF. She has always gone over and above to answer my questions. They are very knowledgeable. I highly recommend them."
We responded:
"Thanks Renee! We are so happy that you are satisfied with our service and especially with Sandy. We appreciate you! Lori"
Profile photo of Myrle Wulf

Myrle Wulf

February 20, 2023

1  out of  5
rating by Myrle Wulf
"Mask required to enter, too bad I've thrown mine away months ago."
We responded:
"Hi Myrle, our office has had some bad dealings with Covid-19 & I am trying to keep my team members & their families healthy due to the close contact we have with many people every day. Not everyone stays home when they are sick. We offer a free mask to anyone that needs to come in & doesn't have one, or you can call us & we will come out to your car. Trying to make everyone involved feel comfortable."