State Farm® Insurance Agent Lori Pons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
donald hasty
February 26, 2025
"Have never had any issues with this agent. All employees are exceptional. If I’ve had any questions or concerns they have addressed them instantly. Great staff and agent."
"We’re honored by your positive feedback Donald! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mickey Barbaccia
February 14, 2025
"Very friendly and helpful agents at this location. They are always there to help my family and I with any accidents we have had. Great experience here!"
"We’re honored by your positive feedback Mickey! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Erika Harter
February 5, 2025
"The staff, especially Shari, has always been wonderful to work with. I have been with State Farm for many years and this office is outstanding! They are always helpful, kind and there to address all of my insurance needs. If you are looking for insurance at a great price plus personalized service that won't treat you like just another number I highly recommend giving them a call."
"Thank you for reviewing our State Farm office Erika! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rose Rossignol
February 4, 2025
"Sandy helped me get my app straightened out and spent much valued time with me. I love my Insurance Agency."
"We appreciate your review Rose! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shirley Feltman
February 4, 2025
"Sandy at this State Farm Agency has been most helpful with our Insurance. She is always up-beat, friendly, and very patient with her clients. I fully recommend THIS State Farm Agency. They are in Callaway in an easily assessble location."
"We’re very thankful for your feedback Shirley! It’s our pleasure to assist you with your insurance needs. If there is ever anything else we can do to help, please let us know! You have been a wonderful client over the years & we appreciate you!"
Devin Mitchell
January 27, 2025
"The team at Lori Pons office is great. Shari is always helpful and attentive when problem arises."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ashley Johnston
January 24, 2025
"I've used sandy for YEARS now! She's by far the best and most helpful insurance person I've ever had and send everyone I know to her!!!! They always return calls, are very helpful and my personal favorite very honest!!!! Go w this office!!!!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re very satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We LOVE the referrals Ashley, thank you!"
Michael D'Aloisio
January 21, 2025
"Always accommodating and very helpful"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lane French
January 21, 2025
"They always answer my calls and are very helpful with answering my questions. No issues. Highly recommend."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Crystal Lacen
January 17, 2025
"Love love love Sandy!!! Always returns my call and answers my questions. Thank you for saving me over $200/month on my policy!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
mickey slade
January 17, 2025
"I have had first rate service from a staff that knows their business thoroughly."
"Thank you Mickey for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
George Hust
January 8, 2025
"Great service and very helpful. Shari went above and beyond and was very patient."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
K G
January 5, 2025
"Sandy helped me out on 1/3/25. She provided quick, friendly service! I just walked in without an appointment and I walked out with a new auto insurance carrier! I got a great rate too!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Clinton Williams
January 3, 2025
"Great experience, customer service, and knowledge. Discounts, and pricing that stands out from other competitors. Shari is fantastic!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Staci Cook
December 27, 2024
"Agent & staff are always helpful and positive. They are amazing to work with."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Marie Cowan
December 22, 2024
"Lori Pons Agency is always very professional and always willing to help. Sandy is amazing. Been with them for years."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patricia Massari
December 21, 2024
"From the time I called for a quote to the ease and smoothness of my experience when I made a claim, Lori and her crew and State Farm made me feel important as a customer and it was easy to navigate all I needed to do. The calls every so often from Lori's office thanking me for my business and super prompt replies if I had a question were so appreciated. Can't recommend Lori and this office enough."
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
james dixon
December 20, 2024
"Excellent and friendly customer service with great reliability and quality of coverage"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mary Herington
November 25, 2024
"Sandy got things straighten out with the motor vehicle authority after I move to Florida. She goes above and beyond to please customers!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andrew Cordell
September 18, 2024
"Get what I need every time! Shari is the best so helpful"
"Thanks for the review Andrew! We are so happy to help you, and yes, Shari is the best!"
Marcia Johnson
September 18, 2024
"Nothing but kind and helpful thanks Shari..."
"Thank you for the nice review Marcia! We appreciate you!"
Marcus King
September 11, 2024
"Shari was very nice & helpful. Explained any questions in full detail."
"So glad that Shari was able to help you Marcus. Yes, she is nice & we are thankful for your business!"
Cathy Landel
September 6, 2024
"Sherri was so wonderful! I moved from michigan, and she helped me settle in nicely, she was so helpful in helping me transfer policies! I would highly recommend this agent, they were very professional and got me what I needed! Thank you so much for all your help!"
"Thanks for the nice review Cathy! So glad we were able to help you & that you chose us for your agency. We look forward to working with you for a long time!"
Tracy Martin
September 5, 2024
"We have done business with State Farm since my childhood. At first it was Tom Beatty's office, then it became Lori Pons. Not once has the service changed!. Rather it was insuring a home or a vehicle, the process has always been extremely easy. Love doing business with State Farm and our contact, Sherry!"
"We appreciate you Tracy and are so glad that we have been able to make things easy for you. Life is hard enough! We are so glad to have you as a client!"
Antonio Campbell
August 29, 2024
"Friendly, Professional and Knowledgeable. Always willing to help and answer any questions."
"Thanks for the review Antonio, we are always here for you. We appreciate you and your business!"